I can understand not backing up a Hibernation file however in the backup software if you select full that should include everything, customers should not need to maniuplate settings just to save a small amount of space on the image size. I expect an image to include everything unless I explicitly define not to back up a folder, hense an image / snapshot of the PC. I had to recover an old copy from an Acronis 2013 backup which had these folders included. Under Appdata/Chrome a number of application data folders are no longer backed up that were with previous versions. (And I know I can for future backups remove exclusions, but I want to know why these excluded folders are here in the first place.) I still have all my Acronis Backup archives from a few months back if that can help. I am using Windows 8.1, so there is no VSS in there to work with. (Of course pagefiles and hibernation files and other files can be explained, but I don't get it about web browser userdata folders.) Also, I know the chances are pretty low, but is there a way for me to get back these files now? I did the recovery last night. Even so, when I buy a Backup program like Acronis True Image 2015 I at the very least expect to be able to backup everything on your drive. Some users don't have browser cloud syncing enabled or don't use it for various reasons, mainly senior people who don't know about the feature. Those are important stuff for Pete's sake. It contains userdata to, aka: bookmarks, open tabs (the "session" file), themes, add-ons that you use, plugins, saved passwords etc. My question to anyone at Acronis, their MVPs or anyone else: Why are you exluding these folders in the first place? This folder is more than just temporaty web browser history. I've attached a screenshot of the Acronis exclusions list on my PC in the post (and blurred out the user profile name). The folder was in the default Exclusions list.
After lots of panicking I think I found the culprit. At first I thought that something went wrong during my last backup, but I checked all my Acronis backup archives after older versions, but it was not there. I am horrified to take notice that AFTER I ran a recovery that all my userdata in Google Chrome (regular home user version) disappeared.
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